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TRUST & SAFETY

SecurityMatch Provider Verification Policy

Effective: September 22, 2026

1. Purpose

Verification indicators help customers understand which provider information SecurityMatch has reviewed. They are informational marketplace signals and are not a guarantee of performance, safety, solvency, availability, or regulatory compliance.

2. Information SecurityMatch may review

Depending on the provider and jurisdiction, SecurityMatch may review company licensing information, insurance evidence, workers’ compensation evidence, business identity, service areas, and other documentation relevant to marketplace participation.

3. Verification status

SecurityMatch may mark individual verification categories separately. A provider should not be treated as fully verified merely because one category is verified. Customers should review the verification indicators shown on the provider profile or quote.

4. Ongoing responsibility

Providers remain responsible for maintaining current credentials at all times. SecurityMatch may require reverification, expire a badge, request updated documents, or suspend marketplace visibility when information becomes stale, inconsistent, or unavailable.

5. No endorsement

Verification means information was reviewed under SecurityMatch’s then-current process. It does not constitute a professional endorsement or a promise that a provider is suitable for every assignment. Customers remain responsible for evaluating the provider and the specific service contract.

6. Reporting concerns

Users should report suspected misrepresentation, expired credentials, fraud, or safety concerns through the contact or support channel displayed on SecurityMatchNow.com so the information can be reviewed.

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